Dear Mr Robin / Rabeesh
Thanks for you remarkable, excelently planned package which was very pleasant abd refreshing for us. Time durations at every place was well planned and was just required. It was extremely pleasurable and accept our sincere thanks to you and your team.
Driver Shahnawas was also very suppotive and professional. His professionalism has made our trip very comfertable. Convey our thanks to him also. Few issues are to inform you as feedback for betterment of the package.
1. Manor Backwater Resort at Kumarkkam was a good resort, as far as the location and room are corcerned. But the service and the arrangement regarding the safety of vehicle & driver were extremely poor and matter of concern. Vehicle was parked out side the hotel whole night without any light and security in open field. This I have mentioned in my feedback form also.
2. Though all the hotels were excent in respect of locations as well as facilities & comfort. We enjoyed KTDC hotels most at Kovelam & Kochchi. If possible use KTDC accomodations more than other Hotels.
Otherwise, I salute you and your team for making our trip very comfortable, enjoyable and memorable. Keep it up.
With best of regards and wishes
Sudhir Behari
